Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Richmond Airport Rental Car Driver Call us at (***) ***-**** to set up an interview! Shift: Full Time - AM/PM (weekends required) and Part-time (only weekends)#EDSNationwidePriority Location: RIC Airport Pay Rate: $13.50/hr - Weekly pay It's super easy just...
...Board (PTCB) or the National Healthcareer Association (NHA) within 2 years of hire OR ~ Be currently enrolled as a Pharmacy student in an accredited Pharm.D. program NOTE: Any Pharmacy Technician that has a dual position as an Intern or Pre-Intern does...
...Sysco is Now Hiring Diesel Fleet Technicians in Pocomoke City, MD! Earn Up to $33.70 per Hour +Up to $1,500 Sign-On Bonus $600 Annual... ...Knowledge of controls and electric (DC (distribution center) low voltage Electric motor knowledge (DC) Complete electrical...
...When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where... ...target market. Working closely with product management and business stakeholders to identify key customer needs and translate them...
...and maintain current. # NRP certificate preferred. # PALS certificate within 60 days of hire and maintain current. # Associate Degree or Bachelor of Science degree required. If there is no Associate Degree or Bachelor of Science Degree, a high school diploma or...