Job Description

Job Summary

The Commercial People Partner serves as a trusted advisor to commercial and sales leadership, aligning HR strategies with business objectives to drive performance, engagement, and growth. This role is responsible for delivering core HRBP services including talent management, employee relations, performance management, workforce planning, and organizational health. The ideal candidate brings deep experience supporting commercial teams in a regulated industry, with a strong foundation in HR operations and a practical understanding of organizational development principles.

Responsibilities (Specific tasks, duties, essential functions of the job)

Core HR Business Partnering

• Serve as the primary HR contact for commercial leaders, providing guidance on people-related matters.
• Partner with leadership to implement workforce planning, talent acquisition strategies, and organizational design initiatives.
• Manage employee relations issues with a focus on resolution, compliance, and risk mitigation.
• Support performance management processes, including goal setting, quarterly and annual reviews, and development planning.
• Advise on compensation planning, promotions, and internal mobility in partnership with Total Rewards.

Data-Driven Decision Making

• Leverage HR analytics to identify trends, inform decisions, and measure the impact of HR initiatives.
• Monitor key HR metrics (e.g., turnover, engagement, time-to-fill) and recommend actions to improve outcomes.

Collaboration & HR Operations

• Partner with HR Centers of Excellence (COEs) including Talent Acquisition, Total Rewards, etc. to deliver seamless HR support.
• Ensure compliance with employment laws, regulations, and internal policies.
• Support HR process improvement and standardization efforts across the organization.

Talent & Leadership Development

• Collaborate with Leadership Development and Learning & Development / Business Training teams to support onboarding, leadership training, and career development programs.
• Facilitate talent reviews, succession planning, and development plans for key commercial roles.
• Support the rollout of enterprise-wide leadership development initiatives, ensuring alignment with business needs.

Change Management & Culture

• Partner with functional and enterprise enablement leaders to support organizational change initiatives, including restructures, integrations, and new operating models.
• Promote a culture of accountability, inclusion, and continuous improvement across commercial teams.
• Act as a culture ambassador, reinforcing Inogen’s values and leadership behaviors.

Knowledge, Skills, and Abilities

• Strong business acumen with a deep understanding of commercial/sales functions in a regulated industry.
• Proven ability to build relationships and influence leaders at all levels.
• Excellent problem-solving, conflict resolution, and decision-making skills.
• Strong communication and facilitation skills, both written and verbal.
• Proficiency in HRIS systems (e.g., Workday), Microsoft Office, and data analysis tools.
• Ability to manage multiple priorities in a fast-paced, high-growth environment.
• High level of integrity, discretion, and professionalism.

Qualifications (Experience and Education)

• Bachelor’s degree in Human Resources, Business, Organizational Development, or related field required; Master’s degree preferred.
• 7+ years of progressive HR experience, with at least 3 years supporting commercial or sales teams in a medical device, pharmaceutical, or life sciences environment.
• Experience in a publicly traded or high-growth company preferred.
• Working knowledge of employment law and HR compliance in a regulated industry.
• Certification in HR (e.g., PHR, SPHR, SHRM-CP/SCP) is a plus.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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